Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.

Shipping Time

Estimated delivery time within India is 4–8 business days, depending on your location. Delivery times may vary during festivals, holidays, or due to unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to track your shipment.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to weather conditions, courier issues, or other circumstances beyond our control.

Incorrect Address

Please ensure your shipping address is accurate. Villia is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the courier partner to resolve the issue.